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#3026 Forbidden

Posted in ‘Event Gallery - General’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Wednesday, 07 February 2018 06:27 UTC

Tuesday, 06 February 2018 02:17 UTC

instantinlaw

Hi I ttried uploading an image .jpg and got the following error:
Forbidden

You don't have permission to access /administrator/index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Tuesday, 06 February 2018 06:13 UTC

sbluege

Hi,

seems like mod_security is configured too strict. Can you ask your hosting provider for help, please? It would be interesting to know what they change.

As a workaround you can use the "Sync database"-button and upload your files via FTP to /images/eventgallery/[album folder]

Wednesday, 07 February 2018 03:07 UTC

instantinlaw

Hi, thanks for the quick answer. I am evaluating your gallery component before purchasing the full version. I will ask tech support ablut the error and reply here. I would rather upload via FTP, so I will do that anyway.